Abstract
Working in international teams very often involves using English as a lingua franca — and inevitably involves collaborating with people who have different communication styles, preferences and working styles. This can be highly stimulating, but it can also be frustrating and can lead to misunderstandings, communication breakdowns and inefficiency in teamwork.
In this workshop, we will explore some ways in which generative artificial intelligence (ChatGPT and co.) can help team members and team leaders to reflect on their attitudes when working internationally, to communicate and collaborate more effectively and, ultimately, to achieve better business results.
The workshop will not presume that participants are experts in using AI but will instead brainstorm, present and discuss ways of using the technology.
Participants will be asked to brainstorm reasons for using AI in business generally and, more specifically, in international teams. Suggestions for specific tools will be collected and discussed.
We will also look at and evaluate the ways that ChatGPT claims to be able to help international teams to improve their communication skills and, as a result, to work more effectively.
Finally, we will brainstorm a set of seven top tips for better international communication. We will compare the tips suggested by the presenter, those from the workshop participants and those provided by artificial intelligence. Who will come up with the better tips?